Services – Out Calls Service & Repairs
Vintage Gameroom Repairs is one of the few coin-op repair companies left in the Minnesota that does “Out Calls.”
Because these beautiful machines are most often located in peoples’ basements and are very heavy to move, Out Calls to your home make sense.
My service area is within a one hour radius from Newport, MN 55055. Out-charges are billed at a minimum of two hours at $125.00 per hour. However, I do have a very successful completion rate!
PLEASE NOTE: It’s impossible for me to speculate on repair solutions for every machine, I literally have worked on thousands of machines and no two repairs are exactly the same. Secondly, to have a particular replacement part is also tricky, Some are reproduced most are not. I have had situations where it took months to find a 50 year old replacement part that was in good enough condition so it (WORKED).
In short it is not a reasonable expectation that I have all the parts and tools necessary to complete every type of on-site repair. This is why I restrict travel services to local calls only. Sometimes it is necessary to make more than one trip to complete a project. When you call to make an appointment ((Please know what machine you have make and model)) The equipment type and model information can usually be found on a tag on the back of the machine.
I’m ONE GUY trying my best to keep up the demand of hundreds of clients – please be patient with me, I’m doing my very best to help everyone all at the same time! I really do CARE VERY MUCH! I’m sorry for if there is a tardy response to a phone call – please try again, I WANT TO WORK WITH YOU!
THE DAY OF SERVICE CALL;
** note PLEASE MAKE SURE YOU HAVE ALL THE KEYS. IF YOU DO NOT HAVE KEYS (((let me know))) AT THE TIME YOU SCHEDULE THE SERVICE CALL!!!
An adult MUST BE HOME the ENTIRE time I’m at the location! If you leave, I will leave!
I’m (at risk) for covid 19 – I have to make a living so, I have to be out working. Please respect reasonable social boundaries when I’m in your home working on your equipment.
Please remove all clutter from around and under the machine, pull unit out from wall and put down a rug or old hand towel –
Equipment must be in a dry area free of clutter and in a heated space at least 65°F
I’m an animal lover however, I’m their to service equipment not keep pets happy. I love animals and they seem to love me too…I’d like to meat them when I come HOWEVER, Please keep them out of my work area.
(Please note that Service Calls are weather permitting, If i am unable to make your appointment due to terrible weather, You will be rescheduled at the top of the list.)
Thanks very much! Daniel